Microsoft - Business Development Specialist

Job Description

The Business Development Specialist (BDS) is a part of the Retail store team and will lead the efforts to facilitate execution of our Professional Solutions strategy within the local business community. As the Business Development Specialist you will be responsible for designing the outreach plan, conducting meetings both inside and outside of the store, providing the appropriate solutions, managing and developing sustainable relationships within the business community. Will demonstrate how Microsoft Retail brings the technology experience and excitement of our products directly to the business consumer.

Develop relationships with local small businesses (less than 25 employees), matching their business needs with the best Microsoft solutions available.
Manage customer experiences from client cultivation, through sale, through project management of on-site setup and providing ongoing support.
Build local awareness and client base through active participation with local professional associations and networking events.
Evangelize, showcase, and educate clients & potential clients about Microsoft technologies through individual and group presentations, inside and outside of the store environment.
Drive consistency of effort in utilizing the tools and training provided to deliver world class customer experience in our professional solutions offerings.
Motivate and generate excitement around new initiatives and selling techniques within the total store team.
Develop strategy for and perform outreach efforts to small businesses within the community where our store is located.
Synchronize efforts with the Community Development Specialist to drive/deliver events that are tailored to small businesses and industries in the community.
Determine and implement future growth approaches in order to continually bring qualified business customers into the store.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard, and achieve success.

Must be MCTS, MCSE, or MCITP certified or have equivalent professional experience.
Minimum of three years of experience managing IT projects (network installation, multi-client setup, etc.) and troubleshooting computers.
Minimum of three years of experience with outside sales, selling technology solutions through B2B channels.
College Degree preferred.
Demonstrated performance teaching/training/leading a strong team focused on excellence in customer service and sales.

Additional Skills and Abilities required:
- Significant local travel in the community will be required.
- Excellent communication skills, both verbal and written, in addition to strong interpersonal skills.
- Strong presentation skills and advanced PowerPoint skills.
- Ability to remain positive, lead, and embrace change.
- Thrive in a fast paced, dynamic, public facing environment.
- Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!